NEAR SHORE OUTSOURSING
Using nearshore outsourced companies in Latin American countries (Caribbean, Mexico and South America) has been growing rapidly. This growth has been driven largely by demand of bilingual contact center services (Spanish and English), reductions in telecom rates, the emergence of the Internet, proximity the US, and the highly educated labor force.
Nearshore contact centers are close geographically to the US and generally 40%-50% less expensive than US based contact centers.
We have Spanish and English speaking nearshore contact center outsourcing partners in the following countries: